Covid-19 Update

We want to ensure the safety of you, others and our staff so we have put in place guidance to ensure this. Please read below what we've put in place.

  • We have extensive cleaning procedures in place, all equipment will be cleaned and sanitised between each use. 

  • We have modified our diary to ensure there are 30 minutes between appointments to allow for changing of PPE and allow for the necessary cleaning.

  • Our therapist will be wearing PPE, namely single use medical examination gloves, a protective apron, a mask and a visor. 

  • One time use couch roll will be used to cover the treatment table instead; and all laundry will continue to be strictly single use.

  • All patients will be asked to fill out a screening questionnaire prior to face to face appointments to ensure the safety of all involved.

  • Before entering the place of treatment our therapist will take their temperature as well as yours.

  • If you answer yes to any of our Covid-19 screening questions, we ask that you please postpone or cancel your appointment.

  • If you are someone that has been identified as being ‘extremely vulnerable’ to developing severe illness from contracting Covid-19 and have been advised to shield by the NHS during this time, we advise that you protect yourself and therefore, a video or telephone consultation will be better suited to you. 

  • If you are classed as vulnerable as being aged above 70 years, please contact us to discuss your appointment.

  • Please allow for any windows to be open where possible and to allow the appointment to be taken in a well ventilated room.

  • We ask that all clients are asked to wear a mask where possible.

  • On arrival, the therapist hands will washed/sanitised we ask for you to do the same. 

  • If possible social distancing will be in place throughout the appointment.

  • We encourage all clients and therapists to follow the NHS contact tracing procedures, and to inform us if you develop symptoms within 14 days of attending an appointment with us.

  • If your therapists begins to experience any symptoms of Covid-19 they will cancel your appointment and follow self-isolation and contact tracing guidelines appropriately.



Coronavirus Symptoms:

The most common symptoms of coronavirus are the recent onset of a fever, a new continuous dry cough, and a loss of taste or smell.

If you experience these symptoms, or answer yes to our COVID-19 screening questions (below), however mild, please contact us as soon as you can and use the NHS online coronavirus service to check your symptoms and request a test. Please follow the NHS guidance given to you and the guidelines for contact tracing and self-isolation. See the links below


NHS online coronavirus service:


Information on self-isolation:



COVID-19 Screening Questions:

  • Have you experienced any of the symptoms of COVID-19 (fever, dry cough, loss of taste/smell, fatigue/body aches) in the past 14 days?

  • Are you aware of being exposed to someone confirmed or with symptoms of COVID-19 or anyone who has been exposed to someone with COVID-19 in the past 14 days?

  • Have you been in places with groups of people where social distancing was not possible/observed in the past 14 days?

  • Have you completed any air travel, domestic or international in the last 14 days?


Please be truthful when answering these questions to ensure the safety of all our clients and therapists.



Find the most up to date information on coronavirus here: